Shipping policy

Beauty Galore Extensions — Shipping Policy

ORDER PROCESSING

All orders are subject to a processing period before shipment.

Please allow 3–5 business days for order processing unless otherwise stated on the product page. Business days are Monday through Friday and do not include weekends or holidays.

During launches, restocks, promotions, or periods of high order volume, processing times may be slightly extended.

Processing time is separate from shipping/transit time.

Before fulfillment, orders may be inspected and quality checked to ensure products meet Beauty Galore Extensions standards prior to packaging and shipment.

ORDER VERIFICATION

For the protection of our customers and Beauty Galore Extensions, certain orders may require additional identity, billing, or payment verification before fulfillment.

Orders flagged as high-risk or requiring additional verification will not be shipped until the verification process has been successfully completed.

Failure to complete requested verification may result in the order being canceled and refunded in accordance with applicable payment requirements.

Beauty Galore Extensions reserves the right to hold or cancel orders that cannot be successfully verified or that show signs of suspected fraudulent activity.

SHIPPING TIME

Shipping time begins after order processing is complete.

Estimated U.S. transit times are:

  • Standard Shipping: 2–5 business days
  • Express Shipping: 1–2 business days

Delivery timeframes are estimates and are not guaranteed.

Orders may be shipped through USPS, UPS, FedEx, or DHL, depending on the destination, shipping service selected, and carrier availability.

Carrier delays, severe weather, holidays, high shipping volume, natural disasters, or other circumstances outside of Beauty Galore Extensions’ control may affect delivery times.

SHIPPING & TRACKING

Once your order has shipped, tracking information will be sent to the email address or phone number provided at checkout.

Please allow time for the carrier to update tracking information after receiving your shipping confirmation.

Customers are responsible for monitoring their tracking information and making appropriate arrangements to receive their package.

SIGNATURE CONFIRMATION

For added protection, signature confirmation may be required on orders valued at $300 or more.

The recipient may be required to sign for the package upon delivery.

Beauty Galore Extensions also reserves the right to require signature confirmation on any order when additional delivery protection is appropriate.

STORE PICKUP

Customers may select Store Pickup at checkout when this option is available.

Store pickup orders are subject to the same 3–5 business day processing period unless otherwise stated.

You will receive an email or other notification once your order is ready for pickup.

Please do not arrive for pickup until you have received your Ready for Pickup confirmation.

Pickup Requirements

Customers must present:

  • A valid government-issued photo ID
  • The order confirmation or Ready for Pickup email

The name on the order must match the identification presented at pickup.

Pickup Window

Orders must be picked up within 3 days of receiving the Ready for Pickup notification.

Orders that are not picked up within the 3-day pickup window may be restocked.

If an unclaimed pickup order is restocked, eligible customers will receive store credit for the merchandise value minus a 15% restocking fee.

No cash refund or refund to the original payment method will be provided except where otherwise required by applicable law.

Store pickup orders are not automatically converted to shipping orders.

If you select Store Pickup and later request to have your order shipped, applicable shipping charges must be paid before the order can be shipped.

SHIPPING ADDRESS RESPONSIBILITY

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP code
  • Contact information

before submitting your order.

Beauty Galore Extensions is not responsible for delivery issues resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an address error after placing your order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

DELIVERED PACKAGES

A package marked Delivered by the shipping carrier is considered delivered to the address provided at checkout.

If tracking shows that your package has been delivered but you cannot locate it, we recommend:

  1. Checking your mailbox, porch, lobby, front desk, parcel locker, or other designated delivery area.
  2. Checking with household members or neighbors.
  3. Contacting the shipping carrier directly.
  4. Filing a missing-package or carrier claim when applicable.

Beauty Galore Extensions will provide reasonable assistance with available order, tracking, and shipping documentation.

However, Beauty Galore Extensions is not responsible for packages that are lost or stolen after confirmed delivery by the shipping carrier.

LOST OR DAMAGED PACKAGES IN TRANSIT

If your package is lost or damaged while in transit, please contact Beauty Galore Extensions as soon as possible.

Claims may be reviewed using carrier tracking information and any applicable carrier or shipping insurance coverage.

If your order arrives damaged, please retain:

  • The original shipping box or mailer
  • All packaging materials
  • The merchandise
  • Shipping and carrier labels

Clear photographs and/or additional documentation may be required before a claim can be reviewed.

Submitting a claim does not automatically guarantee a replacement, refund, or store credit.

UNDELIVERABLE OR RETURNED PACKAGES

If a package is returned to Beauty Galore Extensions due to:

  • An incorrect or incomplete shipping address
  • Failed delivery attempts
  • An unclaimed package
  • Refusal of delivery
  • Any other customer-related delivery issue

the order will not qualify for a cash refund except where otherwise required by applicable law.

Once the package has been returned and inspected, eligible customers may receive store credit for the merchandise value, excluding original shipping charges.

If the customer would like the package shipped again, new shipping charges must be paid before reshipment.

ORDER CHANGES & CANCELLATIONS

Because orders may begin processing shortly after purchase, we cannot guarantee that an order can be changed or canceled once it has been submitted.

Please carefully review your products, lengths, textures, lace selections, quantities, shipping information, and payment details before completing checkout.

If you notice an issue with your order, contact Beauty Galore Extensions as soon as possible.

FRAUD PREVENTION

Beauty Galore Extensions reserves the right to hold, verify, or cancel any order that:

  • Is flagged for suspected fraud
  • Contains inconsistent billing or shipping information
  • Requires additional identity or payment verification
  • Cannot be successfully verified

Submitting an order does not guarantee fulfillment when additional verification is required.

Additional documentation may be requested before an order is approved for fulfillment.

POLICY AGREEMENT

By placing an order with Beauty Galore Extensions, you acknowledge that you have reviewed and agreed to this Shipping Policy.

Beauty Galore Extensions reserves the right to review shipping-related concerns individually and apply this policy in accordance with applicable law.